About the 1 year Free Replacement for BBETTER Dental Flosser:
- This is to extend our services to our valued customers.
- We want you to have the best experience possible in order to gain your trust.
- You would be eligible for a free replacement on this product given that you check all the boxes of the terms and conditions.
Terms and conditions that apply for a Free Replacement:
- To be eligible for the 1 year free replacement, the customer is requested to register within 7 days of receiving the product through the link on the warranty card.
- The free replacement is valid only for a year.
- The free replacement will come through after the team has assessed and approved that the damage is a manufacturing defect.
You might not be eligible for a free replacement if:
- You haven't registered within 7 days of receiving the product.
- Damage to the device is a result of usage not in accordance with the manufacturers guidelines.
- If the damage to the device is a result of short circuiting during power surge.
- There is any cosmetic damage to the device like scratches, cracks or denting of the device or the accessories.
- There has been a theft or loss of device.
How to initiate a free replacement?
- To initiate a free replacement kindly get in touch with our customer service by dropping an email on firstname.lastname@example.org or call us at +91-8125599996.
- Our customer service team will get right back to you.
- The customer service team will further communicate the requirements to assess the device. (Pictures/videos, etc.)
- Once the customer service team has assessed and approved of the device and it fits the above conditions, you shall receive a replacement within a week's time. If not, you will be informed accordingly.
Note: It is to be understood that the final decision is to be made by the company itself who aims to act only in your best interests. We highly value your time and interest in our company and pledge to be at your service as and when required.
For any further clarification or feedback kindly feel free to contact email@example.com or call us at +91-8125599996.